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Have a question about our UK service? Reach out below and our team will get back to you as soon as possible.
Office
85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
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Frequently Asked Questions
How does an online prescription consultation work in the UK?
You fill out a brief, secure medical questionnaire detailing your health background, current symptoms, and lifestyle factors. A qualified doctor reviews your submission to check clinical appropriateness. Once approved, your digital prescription is generated and routed to an accredited partner pharmacy for direct, discreet home delivery.
Are your prescribers licensed to practice in the UK?
Yes. All clinical evaluations and prescriptions are conducted by fully registered, UK-licensed clinicians. Consultations strictly follow national healthcare standards and clinical safety guidelines.
How long does it take for a medical review and prescription approval?
Most online health assessments are reviewed within a few hours during standard clinic operating times. Once a clinician approves your treatment, the prescription is processed immediately for dispensing and dispatch.
What happens if a requested treatment is not clinically approved for me?
If a prescriber decides that a requested medication is unsafe or unsuitable based on your medical history, they will decline the request and suggest alternative care or advise an in-person GP visit. You will receive a clear clinical reason and a prompt refund for the consultation fee.
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